1:00 PM - 2:00 PM
Senior Product Manager Interview
Sarah Jenkins
Location
hybrid, San Pedro, Nuevo León, Mexico
Commitment
Full Time
Level
Senior (5+ years)
Required skills
Warranty supportTechnical adviceProduct knowledgeAnalyticsDiagnostic studiesCustomer serviceElectrical engineeringMechanical engineeringMolded case circuit breakersTransformersResidential productsLighting panelsControl products
Job Description
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to: EL Sales Support Manager - Pre-Sales
Your role and responsibilities
In this role, you will have the opportunity to support the Sales organization and its customers in determining the most technically appropriate and cost-effective solutions. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions for the applied products and technology.
The work model for the role is: #L-Hybrid
This role is contributing to the Electrification business for the Smart Power division in US Market.
You will be mainly accountable for:
- Provide timely warranty support to ABB Sales, ABB Distributors, OEMs, Contractors, and End Users.
- Offering technical advice and providing comment on enquiry specifications for customers/channels/Sales Engineers regarding ABB’s products/systems/applications.
- Performing analytics and diagnostic studies to determine the most suitable technical solution to meet the customer needs; and proposing the most suitable technical solutions for complex enquiries.
Qualifications for the role
BS in electrical or mechanical engineering or a minimum of 5 years equivalent experience.
Minimum of 5 years of product knowledge in the design, manufacture, and application of molded case circuit breakers, transformers, residential products, lighting panels, switches, and general-purpose control products.
High energy level, self-starter, highly analytical, and strong customer service.
BS in electrical or mechanical engineering or a minimum of 5 years equivalent experience.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact? Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
