Conduent
Conduent·8 days ago

Customer care agents (hybrid)

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Location

hybrid, Hermosillo, Sonora, Mexico

Commitment

Full Time

Level

Junior (<2 years)

Required skills

Customer CareCall Center ExperienceTourismFluent EnglishGrammarComputer SkillsInternet ConnectivityCustomer ServiceCommunicationQuality Standards

Job Description

Conduent is looking for Customer Care Agents (Hybrid)

Conduent is on the lookout for passionate individuals seeking a challenge and opportunity to grow within our company. As a Call Center Agent, you will be the first point-of-contact for travel agencies and consumers, responsible for embodying our client Quality Standards, and ensuring that we deliver on our common purpose of creating perfect vacations that stay with our customers!

Training starts November 9th 2026 or early

Hybrid after 2 months of employment

(2 days at home and 3 at the office)

We offer.

  • Food coupons
  • Saving funds
  • Xmas bonus
  • Law benefits

- Schedules summer:
Monday to Friday from 5 am to 6 pm
Weekends from 6 am to 2 pm

- Schedules winter: CURRENT
Monday to Friday from 6am a 7 pm
Weekends from de 7am to 3 pm

Requirements:

  1. Customer care Experience
  2. Call center experience minimum 6 months
  3. Tourism related activities desirable
  4. Fluent English-speaking skills
  5. Good grammar skills
  6. Computer skills
  7. Internet speed of 25mbps minimum

Location: https://goo.gl/maps/PE7MBbLESnKf3qsu6

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

Ready to join the team?

Apply now