Job Description

Career Opportunity for a Senior Manager QA in Japan!

Company Overview

An e-commerce, fintech, digital content and communications company with more than 30,000 employees, and operations in 30 countries and regions.

Your Role and Responsibilities

●We are not just looking for someone to 'manage testing', we are seeking a leader who can maximize business growth through technical innovation, such as driving test automation using AI and elevating the engineering capabilities of the entire organization.

●We are currently in a pivotal phase of redefining what QA means. Together with our 120 team members, let’s build world-class quality assurance. You will lead a global team of about 120 people (mostly full-time employees) with many nationalities and backgrounds. As a “manager of managers” leading about 10 managers, you will have these broad responsibilities:

• Create and execute org strategy: Formulating mid- to long-term QA roadmaps and optimizing resources for an organization of 120 members
• People management: Develop and grow managers (mentoring/coaching) and build the next generation of leaders
• Driving AI-powered QA: Introduce AI tools and the latest automation tech to teams, and lead QA process efficiency improvements
• Stakeholder management: Aligned QA strategies with business requirements through close collaboration with development leadership
• Global Governance: Cultivating a unified culture across cross-border teams (Japan/China) and establishing global QA standards

●Managers and QA leads who have experience leading QA organizations at global tech companies

●Test engineers who used to manage large projects at SI/system integrator companies and then moved into Agile/DevOps ways of working

●Specialists with deep expertise in test automation and SDET (Software Engineer in Test), who have improved and transformed organizations through technology

Development Tools

• Test automation: Playwright, Appium
• CI/CD: Jenkins
• AI/tools: AI an internally built test management tool
• Collaboration: Jira, Confluence

Experience and Qualifications

●Large-team management experience: Experience managing a team of 20+ people, or 5+ years of experience managing managers (a “manager of managers” role)

●Global communication: Business-level communication skills in English

●Change management: A track record of improving and transforming an organization by not sticking to old processes and by adopting new technologies (like AI) and new ways of working

Additional Preferred Qualifications

●Experience doing QA for a large e-commerce or travel service

●Experience in architecting test automation frameworks from scratch, as well as driving large-scale modernization of existing systems

●Deep QA expertise: 10+ years of experience creating and running QA strategies based on software testing theory (like ISTQB)

●At least 6 years of experience in system test management, including planning, test design, test implementation, and quality assessment for both manual and automated system tests

●At least 5 years of experience leading multiple projects simultaneously in QA or development

●Business level communication in Japanese

Good Reasons to Join

• Hybrid position in Japan
• Work with International team members

Work Location

Tokyo, Japan. Details will be provided during the meeting.