Position: Consultant

Team: Delivery Excellence Team

Employment Status: Permanent or 1-year Renewable Contractor

Manager: Director, Delivery Excellence

Salary: JPY8-10M OTE

Location: Tokyo Office in Hanzomon

Hybrid working: Yes (Work in office 2 days and work from home 3 days per week)

Expected DOJ: ASAP

About FranklinCovey:

FranklinCovey is a global leader in improving organizational performance, helping organizations achieve results by driving lasting change in human behavior. FranklinCovey Japan provides solutions in leadership, productivity, and organizational effectiveness to clients throughout Japan, bringing global best practices to the Japanese market. Although our Japan office is a small organization with 50 employees, we foster a cohesive and collaborative environment where each employee can have a direct impact on our business and our clients.

Job Overview:

The role, based on FranklinCovey’s content and implementation standards, will understand clients’ challenges, needs, and expected outcomes, and will be responsible for delivering and facilitating training and workshop sessions. The position provides learning experiences that enable participants to gain self-awareness and drive real behavioral change, while collaborating with sales and internal stakeholders to contribute to the ongoing delivery of value to clients.

Job Responsibilities:

1. Program Delivery/Facilitation: The role involves understanding and adhering to FranklinCovey’s Centerline, standard content, and implementation guidelines, and conducting in-person and online training sessions, workshops, and sessions.
2. Client Consultation / Internal Collaboration: The role involves gathering necessary information about the client’s industry, business, organization, and implementation context, and confirming the challenges, implementation objectives, expected outcomes, and the target audience’s situation through preliminary meetings and other means.
3. Maintaining and Enhancing Expertise in FranklinCovey Content: The role is responsible for obtaining the necessary certifications for the assigned FranklinCovey content and maintaining the ability to deliver it in accordance with Centerline.
4. Emergency Backup Response: The role is to maintain the ability to step in as a substitute presenter as needed in the event that a scheduled consultant or facilitator is unable to present due to sudden absences, schedule changes, or other circumstances.
5. Sharing Practical Knowledge and Supporting Junior Staff: The role shall share practical knowledge and insights gained through program delivery, facilitation, client consultation, and other activities within the company as needed.

Required skills and experiences:

MUST Have:

• Bachelor’s degree from a 4-year university
• Business-level English proficiency (reading, writing, and speaking)
• Experience facilitating and presenting corporate development training programs and workshops (5+ years)
• Experience conducting meetings and coordinating corporate development training programs with clients or internal stakeholders (5+ years)
• Basic knowledge of and practical experience in the corporate development training business (5+ years)
• Excellent written and verbal communication skills in Japanese
• Ability to listen to others, analyze the situation and needs, and convey information appropriately
• Can build trusting relationships with clients, training participants, and internal stakeholders through sincere and responsible behavior.
• Understands their role and responsibilities as a facilitator and can proactively prepare for corporate development training sessions, study the material, and coordinate with relevant parties as needed.
• Can accept feedback from training participants and clients and continuously improve their training delivery and engagement style.
• Continuously learns about FranklinCovey training content and related fields, and is able to obtain and maintain the necessary certifications.
• Is able to travel to client sites and training venues.
• Has an environment suitable for delivering online training and holding online meetings.

NICE to Have:

• Master’s degree
• Experience facilitating or presenting corporate development training in English (5+ years).
• Practical experience in consulting or the training and talent development field. (5+ years)
• Experience in coaching, or possession of a coaching-related certification.
• Experience in designing and developing corporate development training programs. (5+ years)
• Knowledge and experience in instructional design and corporate development training design. (5+ years)
• Knowledge and experience in measuring corporate development training effectiveness. (5+ years)
• Practical experience in sales or business development.
• Experience presenting to or facilitating sessions for executive management and senior leaders. (5+ years)

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