Cslt-business transformation

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing...

A Business Transformation consultant team member plays a crucial role in data analysts / Data scientist and ensures they effectively collect, analyze, and interpret data to drive business insights and decision-making. They shoulder the responsibility of the entire data analysis process, from data acquisition and cleaning to reporting and communicating findings to stakeholders.

You will be part of a vibrant team that generates insights and customer experience solutions for strategic engagement and the entire consumer CX Business Organization.

You will work with various business units and functional leaders at the highest levels of the organization to detail current processes, help define new processes and lead transformative projects aimed at achieving the strategic and financial objectives of the business while preparing the business for future.

Data Analysis and Insights Generation:

• Possess a strong understanding of data analysis methodologies, statistical techniques, and data visualization tools.
• Effectively collect, clean, and organize large datasets from various sources, ensuring data integrity and accuracy.
• Apply statistical analysis techniques to extract meaningful patterns, trends, and insights from data.
• Utilize data visualization tools to create clear, concise, and impactful presentations for stakeholders.

Business Problem-Solving and Decision Support:

• Collaborate with business stakeholders to identify and understand their specific data needs and problem areas.
• Translate business questions into actionable data analysis strategies, designing appropriate research plans and methodologies.
• Analyze data to uncover hidden patterns, trends, and insights that inform business decisions and strategies.
• Communicate data-driven findings and recommendations to stakeholders in a clear, concise and actionable manner.

What we’re looking for...

You'll need to have:

• Bachelor's degree in a relevant field such as Data Science, Statistics, Computer Science, or Business Analytics.
• Six or more years of experience as a Data Analyst / Data science or related role.
• Proven ability to lead and manage a team of data analysts and Data scientists.
• Strong expertise in data analysis methodologies, statistical techniques, and data visualization tools with Agentic AI knowledge.
• Experience on Data Analytics, SQL, analytical queries and analyzing data from data warehouses like GCP / Teradata (eDW).
• Good knowledge and practical implementation of Exploratory data analysis & Descriptive Statistics.
• Excellent analytical, troubleshooting and problem solving skills.
• Good Working knowledge on different marketing channels, call volume reduction, NPS, digital platforms like Desktop, Mobile app etc and assisted sales channels.
• Presentation skills, including ability to create presentations using Google Sheets/MS PowerPoint and experience presenting to all levels of an organization.

Even better if you have one or more of the following:

• Python & AI proficiency.
• Competitor Analysis.
• Design Thinking proficiency.
• To Build and enhance the dashboard using Looker Studio / Qlikview or similar tools.

Why Verizon?

Verizon is committed to maintaining a Total Rewards package which is competitive, valued by our employees, and differentiates us as an Employer of Choice.

We are a ‘pay for performance’ company and your contribution is rewarded through competitive salaries and performance-based incentives. We create an opportunity for us all to share in the success of Verizon and the value we help to create through this broad-based discretionary equity award program.

Your benefits are market competitive and delivered by some of the best providers.

You are provided with a full spectrum of health and wellbeing resources, including a first in-class Employee Assistance Program, to empower you to make positive health decisions.

We offer generous paid time off benefits to help you manage your work life balance and opportunities for flexible working arrangements*.

Verizon provides training and development for all levels, to help you enhance your skills and develop your career, from funding towards education assistance, award-winning training, online development tools and access to industry research.

You will be able to take part in volunteering opportunities as part of our environmental, community and sustainability commitment.

Your benefits package will vary depending on the country in which you work.

*subject to business approval

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours: 0

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.