GENERAL INFORMATION

Location

Budapest

Job ID

13987

Job Category

Customer Service Representative (CSR)

Language Requirement

French

DESCRIPTION & REQUIREMENTS

You are looking for a Work at home opportunity? Look no further. Get a paid training and opportunity for further development too! Are you curious & nimble? You are in the right place, so are we!

What's in it for YOU!

• Work experience in an international company and multilingual team.
• Excellent atmosphere, friendly and diverse environment, teamwork.
• Paid training (2 weeks) and guidance in working with a reputable and strong brand.
• Opportunity to further develop yourself with a focus on skills development.
• Competitive remuneration package.
• We work together in teams and together towards a common goal where everyone helps each other.
• Flexible work environment and working schedule.
• Hybrid working (1 office day a month).

Join our Transcom Family as French Speaking Customer Experience Representative!

Become an expert and provide outstanding service to our customers. You'll be the voice of the brand, ensuring every person you help has a brilliant experience through modern communication tools.

• Administratively process the customer experience cases via a different application.
• Use a variety of modern communication channels to offer the best possible service.

What we are looking for:

During our daily work, our colleagues present the following attributes:

• Fluent language skills in French (C1).
• Fluent in English or in Hungarian (C1).
• Exceptional writing and speaking abilities to provide clear and empathetic customer.
• Must demonstrate strong communication and interpersonal skills.
• Requires basic software knowledge.
• Secondary school is required.

It would be helpful to demonstrate these capabilities:

• Displays passion for and responsibility to the customer.
• Displays innovation in everything you do.
• A strong drive to complete tasks.
• Displays personal and corporate integrity.

What life at Transcom is like!

At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.