Infotree Global Solutions

·yesterday

Infotree Global Solutions

·yesterday

After-sales technical support lead

Apply now

Location

hybrid, Budapest, Budapest, Hungary

Commitment

Full Time

Level

Lead / Manager

Required skills

Technical leadershipField application engineeringBattery energy storage systemsPower electronicsRoot-cause analysisCustomer trainingCommissioning supportHardware improvementSoftware improvementTechnical documentationProject managementElectrical engineeringData-driven energy servicesClient relationship managementProblem solvingPresentation skills

Job Description

Role: After-Sales Technical Support Lead / Field Application Engineer Lead

Location: Hungary, Budapest (Hybrid / On-site depending on project needs)

Industry: Renewable Energy, Battery Energy Storage Systems (BESS), Super-Fast Charging

About Our Client

Our client is an innovative force in the global new energy sector, backed by industry leaders in battery technology and fast-charging infrastructure. Specializing in advanced energy storage applications, super-fast charging networks, and total battery lifecycle management, they develop comprehensive energy solutions that power the future of e-mobility. Expanding rapidly across international markets, they are bringing cutting-edge technology and big-data-driven energy services to Europe.

The Opportunity

Are you an experienced technical support engineer or FAE ready to take the next step into a high-impact leadership role? We are seeking an After-Sales Technical Support Lead to bridge headquarters R&D with local European operations. In this role, you will lead the regional technical service strategy, oversee critical utility-scale and commercial energy storage projects, and act as the primary technical partner for high-profile clients across Europe.

Key Responsibilities

Technical Leadership & Escalation: Lead the after-sales technical service team, managing complex product failures and providing rapid, high-level support for field issues.
Customer Training & Guidance: Deliver expert technical guidance, hands-on training, and commissioning support to customers during installation and routine operations.
R&D & Product Feedback Loop: Gather field intelligence, customer requirements, and product telemetry to guide R&D for continuous hardware and software improvements.
Quality & Root-Cause Analysis: Lead quality analysis reviews, coordinate the return and investigation of faulty components, and test newly engineered fixes.
Sales Support & Documentation: Support sales teams with technical pre/post-sales insight, deliver internal team training, and maintain up-to-date user manuals and field installation guides.

Candidate Profile & Qualifications

Must-Haves:

Education: Bachelor’s degree or higher in Electrical Engineering, Electronics, or a related STEM field.
Experience: 3+ years in Field Application Engineering (FAE) or technical after-sales support within Energy Storage (BESS), Photovoltaics (PV), or Power Electronics.
Leadership: Demonstrated experience leading project teams or mentoring field engineers.
Languages: Professional working proficiency in English (additional European or Asian languages are a strong plus).
Communication: Outstanding client-facing skills, structured presentation abilities, and a solution-oriented mindset under pressure.

Preferred Experience:

Direct experience in technical support for Commercial & Industrial (C&I) or Utility-Scale energy storage systems.

What's in It for You?

High Growth Potential: Pioneer the European expansion of an international clean-tech leader.
Cutting-Edge Tech: Work directly with state-of-the-art super-fast charging networks and advanced grid-scale energy storage solutions.
Competitive Package: Attractive salary, performance bonuses, and career development opportunities within a booming global industry.

Ready to join the team?

Apply now

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After-sales technical support lead

Required skills

Job Description

Role: After-Sales Technical Support Lead / Field Application Engineer Lead

About Our Client

The Opportunity

Key Responsibilities

Candidate Profile & Qualifications

Must-Haves:

Preferred Experience:

What's in It for You?

Ready to join the team?

Stop wasting hours on applications

Over 200,000 job seekers trust us

Frequently Asked Questions

How does Global Work AI apply to jobs without spamming?

Is Global Work AI safe for my professional reputation?

Do I need a “perfect” resume to use Global Work AI?

What will my resume and cover letter look like before they’re submitted?

Will recruiters be able to tell that I used AI to apply?

What if I’m not satisfied with Global Work AI?

Stop wasting hours on applications

Over 200,000 job seekers trust us

Frequently Asked Questions

How does Global Work AI apply to jobs without spamming?

Is Global Work AI safe for my professional reputation?

Do I need a “perfect” resume to use Global Work AI?

What will my resume and cover letter look like before they’re submitted?

Will recruiters be able to tell that I used AI to apply?

What if I’m not satisfied with Global Work AI?

Stop wasting hours
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