Fundación Génesis Empresarial

·yesterday

Fundación Génesis Empresarial

·yesterday

Jefe de soporte técnico

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Location

hybrid, Guatemala Ciuda, Guatemala

Commitment

Part Time

Level

Director

Required skills

Network Traffic MonitoringMonitoringOSDevOps

Job Description

Descripción del Puesto / Propósito:

Garantizar la continuidad operativa, seguridad de endpoint y eficiencia de los servicios tecnológicos de Fundación Génesis Empresarial y empresas aliadas mediante la dirección del área de soporte técnico, coordinación con proveedores, ejecución de proyectos tecnológicos, supervisión del cumplimiento de políticas de TI, auditorías internas, externas, ISO, SISAP; gestión de equipos y aseguramiento de la experiencia del usuario final interno.

Requisitos:

Escolaridad: Graduado universitario o cierre de pensum.

Áreas de experiencia:

Infraestructura
Soporte técnico
Ciberseguridad

Conocimientos técnicos y competencias clave:

AD/Entra ID
MDM
SLA
Auditorías
ISO 27001
ISO 9001
Central Endpoint
ADMANAGER
Servidores Microsoft Windows
Seguridad de sistemas
Sistemas operativos
Redes
Capacidad de liderazgo

Conocimientos requeridos:

Indispensables:

Respaldos de información
Antivirus
Conocimientos básicos sobre telefonía IP
Conocimiento en Sistemas Operativos Microsoft
Conocimiento sobre paquetes de Ofimática (Microsoft Office)
Conocimiento de Redes (IP, DHCP, DNS, cableado, WiFi)
Configuración de impresoras
Microsoft Entra
PRTG

Deseables:

Conocimiento en Sistemas Operativos Linux y MacOS
MDM (Knox)
Central Endpoint
ADMANAGER
RDRIVE
Clonación
Cambio de firmware teléfonos IP
Conocimientos en seguridad de sistemas
Docuware
Analytics PLUS
PowerBI
Servicedesk
Manejo de servidores Windows
Consola planta telefónica
Inglés técnico

Condiciones Laborales:

Jornada: Lunes a viernes de 08:00 a 17:00 (Horario regular)
Ubicación: Oficinas Centrales
Modalidad: 90% oficina y 10% campo

Ready to join the team?

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Jefe de soporte técnico

Required skills

Job Description

Descripción del Puesto / Propósito:

Requisitos:

Áreas de experiencia:

Conocimientos técnicos y competencias clave:

Conocimientos requeridos:

Indispensables:

Deseables:

Condiciones Laborales:

Ready to join the team?

Stop wasting hours on applications

Over 200,000 job seekers trust us

Frequently Asked Questions

How does Global Work AI apply to jobs without spamming?

Is Global Work AI safe for my professional reputation?

Do I need a “perfect” resume to use Global Work AI?

What will my resume and cover letter look like before they’re submitted?

Will recruiters be able to tell that I used AI to apply?

What if I’m not satisfied with Global Work AI?

Stop wasting hours on applications

Over 200,000 job seekers trust us

Frequently Asked Questions

How does Global Work AI apply to jobs without spamming?

Is Global Work AI safe for my professional reputation?

Do I need a “perfect” resume to use Global Work AI?

What will my resume and cover letter look like before they’re submitted?

Will recruiters be able to tell that I used AI to apply?

What if I’m not satisfied with Global Work AI?

Stop wasting hours
on applications

Frequently Asked
Questions

Stop wasting hours
on applications

Frequently Asked
Questions