Marketing Operations Manager
HFM is an internationally acclaimed multi-asset broker, delivering cutting-edge trading tools, platforms, and conditions to traders worldwide. We are committed to innovation, transparency, and excellence in the financial markets.
As we continue to expand, we are seeking a driven and strategic Marketing Operations Manager to join our team. The ideal candidate will have a strong sense of ownership, excellent attention to detail, and strong experience managing timelines, deliverables, and communication within a marketing environment. Experience using Jira or similar project management tools will be considered a strong advantage.
Responsibilities:
- Project Coordination
- Support the end-to-end coordination of marketing projects including campaigns, events, product launches, and cross-department initiatives.
- Manage project timelines, deliverables, and dependencies to ensure smooth execution and on-time delivery.
- Work closely with the Marketing Operations Team Leader to maintain accurate project documentation and progress tracking.
- Cross-Functional Collaboration
- Liaise between design, content, CRM, operation and development teams to ensure seamless alignment on priorities and deliverables.
- Prepare project briefs, consolidate feedback, and ensure all materials meet internal standards before delivery.
- Follow up with stakeholders to ensure tasks are completed within agreed timelines and specifications.
- Process & Workflow Management
- Maintain structured workflows within Jira for all ongoing marketing activities.
- Ensure all projects follow the defined approval, QA, and handover process.
- Support the creation and upkeep of operational templates, checklists, and Confluence documentation.
- Communication & Reporting
- Serve as a central communication point between internal teams and external partners.
- Provide clear and timely updates on project status, risks, and next steps.
- Prepare summary reports and project documentation for management and internal reviews.
- Risk & Issue Management
- Identify potential bottlenecks or challenges in project execution and proactively propose solutions.
- Support the Project Manager in ensuring all project risks are documented and mitigated effectively.
Requirements
- Bachelor’s degree in Marketing, Business Administration, or related field.
- 3+ years of proven experience in marketing coordination, project management, or operations.
- Strong organizational and multitasking abilities, with the capacity to manage multiple projects under tight deadlines.
- Hands-on experience with Jira or similar project management tools.
- Excellent interpersonal and communication skills, capable of working with diverse teams and stakeholders.
- High attention to detail and commitment to process excellence.
- Familiarity with modern marketing workflows and cross-functional collaboration frameworks.
- Resumes must be submitted in English.
- Applicants must be eligible or have legal authorization to work in the country where the position is based.
Benefits
- Hybrid Work Model (2 days working from home)
- Comprehensive Health plan starting from the first day of employment
- Pension plan
- 13th salary payment
- Additional Paid Annual Leave (up to 30 days, based on years of service)
- Up to 5 Carry over annual leave days from previous year to the next one
- Birthday Leave
- Udemy Business access
- Monthly Wolt Vouchers
- Monthly meals & treats at the office
- Participation in company's Group Discount Scheme
- Gym Membership
- Referral Bonus Program
- Summer Short Fridays (August)
- Additional Support
- Visa Sponsorship and Relocation Assistance (If applicable)
Sounds like you? Let’s write the next chapter together!
All Applications will be handled with the strictest confidentiality.