Sr services executive - dirigeant supérieur des services

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We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

The Workday Field Services Executive team plays a meaningful role in connecting Workday’s services organizations ensuring that we are supporting subscription sales by differentiating Workday’s services approach and methodology, as well as ensuring that our customers are set up to be successful in their deployment projects and meet their business objectives.

Our aim is to be trusted advisors to our prospects and customers, working to Workday’s core values of Customer Service and Integrity, and protecting Workday’s consistent track record of customer happiness.

Successful candidates will be passionate about working as part of an account team supporting sales cycles; engaging with customers to develop deployment strategies and plans that meet their requirements; and handling detailed and sophisticated information to prepare estimates, proposals, and contracts.

About the Role

As a Workday Field Services Executive for our Professional Services organization, you will be responsible for planning, management, and execution of all Professional Services business development activities in your area.

You will be a key team member of the Workday Services team, working alongside the Workday Account Executives, driving Workday Subscription sales across Workday’s market segments.

You’ll use your experience with consulting sales and project delivery to help prospects put together a plan for a successful project, including resources, timeline, and costs.

What you'll do:

• Understand the competitive landscape and prospect needs so you can effectively position the value of Workday’s innovative deployment methodology and Professional Services.
• Present Workday Customer Services overview and conduct services discovery sessions.
• Create and validate Professional Services Proposals and high-level Project Plans.
• Cultivate mutually beneficial relationships with Workday Service Partners.
• Assess project team training needs for prospects and customers.
• Maintain accurate and timely prospect, pipeline, and service forecast data.
• Manage, negotiate, and close Professional Services Agreements, Statements of Work and other contractual documentation.
• Provide support for services activities and events.
• You’ll employ effective selling strategies to successfully position Workday’s SaaS Solutions and Platform technologies as the efficient, modern alternative, and you will be a professional in Workday’s innovative deployment methodology.
• You will work closely with Workday Services Partners to help them plan successful projects and grow their business.

If you have a stellar consulting delivery and sales track record, are a self-starter, and love working in a multifaceted environment, then this Workday team is the place for you.

About You

Basic Qualifications:

• 2+ years' experience leading any Financial or HCM Software implementation projects – (Financial or HCM Software solutions)
• Experience (6+ years) in Professional Services Sales (Financial, HCM, ERP) is a highly valuable qualification
• French and English verbal and written communication
• Because this role will support clients in Quebec, Canada and the United States, it does require a candidate to be bilingual: English/French.

Other Qualifications:

• Workday Implementation experience highly preferred
• Proven track record in managing sophisticated services sales cycles from start to finish with a track record of successful service revenue and profitability attainment preferred
• Understand and can optimally explain the benefits of cloud architecture.
• Solid understanding of vendors, products, and services in the Financials Enterprise Application space.
• Great presentation skills while participating in a fast-paced, sophisticated product and services sales cycle.
• Strong attention to detail and experience with commercial processes and tools, including RFP responses, project calculation and/or estimation tools, and scope description and/or contract documentation
• Strong business development skills, with a focus on identifying and capitalizing on market opportunities, building strategic partnerships, and driving organizational growth through new initiatives and customer retention strategies.
• Proven ability to effectively manage service delivery, ensuring customer satisfaction through streamlined processes, efficient resource allocation, and a focus on meeting expectations.
• Demonstrated experience in professional services sales, with a focus on understanding client needs, effectively presenting value, and building strong relationships to drive customer satisfaction and achieve revenue goals.
• An innate sense of personal initiative, with the ability to proactively identify and pursue opportunities, overcome obstacles, and drive innovation and efficiency
• Bachelor’s degree or equivalent work experience
• Ability to travel up to 50% of the time.

Posting End Date: 11/30/26
The application deadline for this role is the same as the posting end date stated.

Workday Pay Transparency Statement

Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision-making to any degree. Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law.

Workday prohibits taking adverse action against any candidate or employee for reporting a possible violation of this policy, requesting one or more work accommodations, exercising a privacy right, or cooperating in an investigation in accordance with applicable law. Any employee who retaliates against a candidate or employee for doing so may be subject to disciplinary action, up to and including termination of employment, to the fullest extent allowable under applicable law.

If you require a reasonable accommodation, you may email accommodations@workday.com, as far in advance as possible.

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