People & performance operations specialist

We're searching for a People & Performance Operations Specialist. Are you searching for new possibilities?

Westland Insurance Group Ltd. is growing, and we're looking for a collaborative and detail-oriented professional to join our People & Performance team as a People & Performance Operations Specialist at our Head Office in Surrey, BC.

In this role, you'll play a key part in delivering exceptional People Operations support across the employee lifecycle, ensuring a seamless experience for employees, leaders, and stakeholders. You'll drive operational excellence through process improvement, data integrity, workforce planning initiatives, M&A support, and the use of technology and automation to enhance service delivery.

Expected Compensation: The expected hiring range for this role is $56,800 to $71,000 based on a 35-hour work week. Actual offered salary will depend on the successful candidate’s qualifications and experience, as well as market conditions for the role, and internal equity.

Discover what’s possible, with Westland

The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of clients, communities, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us.

Why you'll love Westland:

• An open, flexible and welcoming workplace
• Plenty of opportunities to grow and learn
• Autonomy to drive your own success
• Be part of our inclusive culture, alongside an extraordinarily talented community with diverse backgrounds
• A total rewards program that supports your financial, physical, and mental wellbeing
• Flexible paid Values Days to celebrate days important to you
• Paid Volunteer Days through Amplifying Communities

Why we’ll love You:

• You have 3+ years of experience in Human Resources, People Operations, HR Administration, HRIS, Payroll, Benefits, or a related HR function
• You have a strong understanding of employee lifecycle processes and HR operations best practices
• You are experienced working with HRIS platforms, preferably Dayforce
• You excel at managing multiple priorities while maintaining exceptional accuracy and attention to detail
• You bring strong analytical and problem-solving skills and enjoy improving processes
• You have experience creating reports, tracking tools, procedures, and job aids
• You are a collaborative communicator who delivers exceptional service to employees, leaders, and stakeholders

Once here, you'll:

• Coordinate complex employee lifecycle transactions including hires, transfers, promotions, compensation changes, leaves, and terminations
• Support employees and leaders through the AskHR service model by researching and resolving HR-related inquiries
• Maintain employee records, documentation, and data integrity across HR systems
• Develop and maintain process documentation, job aids, dashboards, and operational reports
• Identify opportunities to streamline, automate, and improve People Operations processes
• Support workforce planning initiatives, including immigration support programs and related tracking activities
• Assist with People & Performance workstreams during mergers, acquisitions, and employee integrations

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Want to get to know each other better? Send your resume our way.

You belong here

We strive to be much more than a great place to work. Here, you join a collective of incredibly vibrant, purpose driven, and open-minded people. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. You will be supported and respected for who you are and for the voice you add to the conversation.

At Westland, you will feel the power of community. Westland Insurance Ltd. is an inclusive organization that values diversity in its workforce. We listen, champion equity and diversity, and create safe welcoming spaces where everyone has a voice and is free to be themselves. Westland Insurance Ltd. encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.

If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at careers@westlandinsurance.ca