Sanofi
Sanofi·yesterday

Digital technology enterprise delivery lead – north america

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Location

hybrid, Toronto, Ontario, Canada

Salary

$94k – $131k/yr

Commitment

Full Time

Level

Lead / Manager

Required skills

Enterprise technology deliveryStakeholder managementDigital transformationProgram managementAgileITILVendor managementBusiness continuityRisk managementStrategic planningPortfolio managementDigital employee experienceCross-functional leadershipData-driven decision makingArtificial intelligence awareness

Job Description

About the Job

Ready to push the limits of what’s possible? Join Sanofi in one of our corporate functions and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world.

About Sanofi

We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.

Main Responsibilities:

  1. Enterprise Technology Delivery & Orchestration: Lead and orchestrate end-to-end execution of Digital Technology delivery across assigned NAM Canada markets, translating business priorities into integrated technology outcomes.
  2. Business Partnership & Strategic Alignment: Act as the trusted Digital Technology partner to senior business leaders, GBUs, Global Functions, and market stakeholders across Canada.
  3. Portfolio, Demand & Delivery Governance: Support governance of the NAM Digital Technology portfolio — providing visibility into business demand, delivery commitments, dependencies, resource requirements, risks, and expected outcomes.
  4. Technology Service Performance & Employee Experience: Monitor health and performance of Digital Technology products and services impacting assigned NAM markets; drive resolution of service issues and chronic performance gaps.
  5. Strategic Programs, M&A & Business Continuity: Provide Enterprise Delivery leadership for high-impact business and technology initiatives — including M&A integration, site expansions, business unit transformations, and large-scale technology deployments across Canada.
  6. Strategic Partner & Vendor Management: Partner with internal service owners and strategic external providers to ensure technology delivery and operational commitments consistently meet NAM business expectations.

About You

Required Qualifications:

  • BS - Technology, Computer Science, Business, or a related discipline required; advanced degree or relevant professional certifications are advantageous.
  • 6+ years of progressive experience in enterprise technology delivery, technology operations, Digital Workplace, product/service delivery, transformation, program management, or related technology disciplines.
  • Organization complexity: Demonstrated experience operating within a large, complex, highly matrixed, and preferably global organization.
  • Delivery leadership: Proven track record orchestrating complex technology initiatives involving multiple products, services, teams, vendors, and business stakeholders.
  • Stakeholder influence: Demonstrated ability to influence senior business and technology stakeholders without direct authority.
  • Geographic scope: Experience managing technology delivery across multiple locations, business units, or geographies.
  • Service & delivery frameworks: Working knowledge of Agile, product, program/project, and service management delivery models (ITIL or equivalent beneficial).
  • Partner management: Experience partnering with external technology service providers and managed-service organizations.
  • Languages: Professional proficiency in both English and French is strongly preferred, given responsibility for supporting both English- and French-speaking stakeholders across Canada.

Preferred Qualifications:

  • Experience supporting major business transformation, M&A, workplace transformation, or large-scale technology deployment.
  • Familiarity with Digital Employee Experience (DEX), Experience-Level Agreements (XLAs), and modern service performance frameworks.
  • Experience in a regulated industry (pharmaceutical, life sciences, or equivalent GxP-aware environment).

Why Choose Us?

Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs.

This position is for a new vacant role that is now open for applications.

Ready to join the team?

Apply now