Bilingual field coordinator

We’re thrilled that you are interested in joining us here at the Amynta Group!

The Bilingual Field Coordinator is primarily responsible for providing support to the National Sales Team by assisting the Field Team with their daily operational requests and working with the team to meet the sales objectives. This position is conveniently located at Sym-Tech’s Home Office (Thornhill, Ontario) and is a hybrid role (currently Tues-Wed-Thurs in office).

Position Functions:

• Provide best in class support and assistance to the Field Sales Team
• Assist in corresponding with members of the sales team via phone or email
• Daily administration and coordination of Sales Support activities
• Liaise with the sales team to coordinate in-field support and follow up as needed
• Collaborate with Marketing department and coordinate with Distribution Centre to ship regular sales supply orders
• Coordinate new account set ups and support in on-going account management
• Maintain a strong knowledge of Sym-Tech products
• Accurately complete appropriate documentation for each transaction (including keeping the CRM / Case Management System records up to date)
• Adapt quickly to systems changes and/or modifications
• Additional duties, tasks and/or projects as required by management, such as managing incentive contests, arranging travel and hotel, updating standard operating procedure documentation, ad-hoc reports, etc.

Minimum Qualifications & Competencies:

• Bilingual, English and French
• Ideally 2 years in a customer service/administration/sales support type role
• Strong written and oral communication skills
• Strong customer service, interpersonal and relationship-building skills
• Strong multi-tasking, organizational, time management and problem-solving skills
• Strong team building skills, to work well within a close team environment – self-sufficient, resourceful and work well with minimal supervision
• Proficient in the MS Office suite
• Strong follow up skills and keep all stakeholders updated on the status of requests
• Ability to demonstrate a high degree of professionalism
• Strong attention to detail and ability to produce high quality, accurate work

The Amynta Group (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity. The Company will accommodate a candidate to the point of undue hardship. Please inform the Company's personnel representative if you require any accommodation in the application process.