Accounts receivable specialist

A collective energy and ambition. A place where you can make a real difference.

We’re a company that genuinely cares about our people, our products, our consumers and the environment.

Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries.

United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win.

About the Role

Church & Dwight Canada is seeking a highly motivated and results-oriented Accounts Receivable Specialist to lead key accounts receivable activities and support the organization's financial performance. This role is responsible for managing collections, cash application, customer credit assessments, dispute resolution, cash flow forecasting, and financial risk mitigation while ensuring compliance with internal controls and SOX requirements.

The successful candidate will bring strong analytical, leadership, and problem-solving skills, with the ability to build productive relationships both internally and externally while driving process improvements and operational excellence.

What You'll Do

• Lead all collection activities for domestic and export customers, ensuring compliance with departmental policies and timely resolution of disputes.
• Monitor accounts receivable portfolios, identify trends and potential risks, and provide recommendations to improve collection performance.
• Manage delinquent balances, customer repayments, and compliance-related issues while determining appropriate corrective actions.
• Oversee the daily cash application process to ensure accurate and timely posting of payments.
• Conduct customer credit and risk assessments and recommend provisions for doubtful accounts where appropriate.
• Manage new customer credit approvals, account setup activities, and ongoing credit limit reviews.
• Recommend credit limit increases, decreases, or suspension of credit privileges in accordance with approved guidelines.
• Monitor uncleared deductions and collaborate with broker representatives, sales teams, and key stakeholders to resolve outstanding issues.
• Review customer repayments and approve account write-offs within established authority levels.
• Identify process improvement opportunities and develop, implement, and maintain standard operating procedures and departmental policies.
• Prepare, analyze, and present financial and operational reports to support decision-making.
• Develop weekly cash flow projections and monthly accounts receivable reports to support working capital objectives.
• Ensure strong internal controls are maintained to minimize credit risk and support SOX compliance requirements.
• Lead special projects and process improvement initiatives aligned with organizational priorities.
• Complete month-end activities, including journal entries, balance sheet reconciliations, and reporting requirements.
• Support onboarding and training of new Accounts Receivable team members.
• Perform other related duties as assigned.

What You'll Bring

• Strong knowledge of accounts receivable, credit, collections, cash application, and dispute resolution processes.
• Understanding of Canadian bankruptcy legislation and collection practices.
• Solid financial accounting knowledge, particularly as it relates to receivables, deductions, sales, and cash management.
• Excellent analytical, research, and problem-solving skills, with the ability to identify root causes and recommend effective solutions.
• Strong conflict resolution and negotiation skills with a customer-focused approach.
• Exceptional written and verbal communication skills.
• Proven organizational and time management skills with strong attention to detail.
• Demonstrated leadership, coaching, and interpersonal skills.
• Advanced proficiency in Microsoft Excel and Microsoft Office applications.
• Experience working within SAP is considered an asset.

What You'll Need

• Post-secondary education in Finance, Accounting, or a related discipline.
• Minimum 5 years of progressive experience in Accounts Receivable, Credit, and Collections.
• Experience within the consumer packaged goods (CPG) industry is preferred.
• Customer Service experience is considered an asset.

Why Join Us?

At Church & Dwight, we are committed to creating a high-performance culture where people are empowered to make an impact.

Church & Dwight Canada may use Artificial Intelligence (AI) tools as part of its recruitment and selection process. These tools may assist in screening, assessing, or evaluating applicants to support fair and consistent hiring decisions. All AI usage complies with applicable privacy and employment laws, and final hiring decisions are made by our recruitment team.

This posting represents a genuine and currently available vacancy.

Compensation

The Ontario compensation range for this role is $64,000 - $76,000.

Church & Dwight's salary ranges are intentionally broad to provide employees with opportunities for future growth and progression within the company. Actual starting salaries are determined based on internal equity, relevant experience, market competitiveness, and job location.

Benefits

• Comprehensive health and dental coverage starting on day one
• Wellness Spending Account
• Company-matched pension plan
• Bonus eligibility
• Excellent training and development programs
• Educational Assistance & Tuition Reimbursement
• Employee Resource Groups (ERGs)

Additional Information

We do not require Canadian work experience as a condition of employment. Candidates must be legally authorized to work full-time in Canada and be based in Ontario.

Applicants who are interviewed will be informed of the outcome within 45 days.

Church and Dwight Canada is an equal opportunity employer committed to providing a barrier-free, inclusive and accessible work environment. Applicants may be entitled to reasonable accommodation in respect of a legally protected characteristic in accordance with applicable human rights legislation. If you require accommodation on this basis, we will work with you to meet your needs. Please inform our Human Resources department if you require an accommodation in completing this application for employment or for otherwise participating in the application process.