S
Sirva·2 months ago

Pre sales consultant

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Location

hybrid, Dandenong South, VIC, Australia

Commitment

Full Time

Level

Junior (<2 years)

Job Description

Looking for a career where you can connect with people across the globe, grow professionally, and make a real impact? Welcome to Sirva! We are the world’s leader in moving and relocation services, partnering with companies of all sizes to deliver tailored mobility solutions. With a presence in 177 countries, we blend global reach with local expertise, all backed by cutting-edge technology and a human-first approach.

Sirva offers a flexible hybrid work arrangement, with employees working three days in the office and two days from home. Training will be provided and will require on-site attendance.

Pre-Sales Consultant (Australia-based)

We're seeking a people-focused, results-driven sales professional to join our Contact Centre team in Dandenong South. In this role, you'll be the first point of contact for our international customers, guiding them through their relocation journey and ensuring a smooth, high-touch experience from quote to move.

Key Responsibilities:

  • Following up promptly on customer inquiries and quote requests
  • Qualifying leads and scheduling in-home pre-move inspections
  • Managing customer relationships from enquiry to final sale
  • Preparing and sending accurate quotes
  • Entering move details into our systems with precision
  • Following up within 48 hours to close sales — including price negotiations within approved margins
  • Coordinating services with internal teams and external vendors
  • Promoting the Allied brand using brochures, presentations, and product info
  • Keeping a well-organized daily schedule of activities and appointments

What You'll Bring:

  • A passion for exceptional customer service.
  • Experience working with both corporate and consumer clients.
  • Strong written and verbal communication skills.
  • A knack for building internal and external relationships.

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