Client Executive - Global and Corporate

Leadership role within a leading global risk management company. Ideal opportunity for an enthusiastic broker looking to take the step up into servicing a substantial and varied client portfolio of large, complex accounts. Competitive remuneration and benefits package. Highly successful and collaborative team with proven record of success.

Client Manager, Global & Corporate

A core Client Segment within Aon Risk Solutions, Corporate & Global specializes in the provision of exceptional Insurance and Risk Management Services to a broad portfolio of National and top ASX listed businesses, including major multinational organisations.

We are seeking an experienced and skilled Client Manager to provide exceptional broking service to a large, varied portfolio of clients. The Client Manager works hand in glove with Client Directors in setting renewal strategies, managing complex insurance programs and providing ongoing client service and is considered a key driver to our long-term growth ambitions in this segment.

This is a hybrid role with the flexibility to work both virtually and from our Aon Melbourne office.

Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Providing a trusted, direct contact point for a portfolio of key corporate clients, developing and maintaining strong long-term relationships and providing an overall high level of service to enable effective client relationship management.
• Responding to daily client enquiries pertaining to the management of their risk and insurance programs, including queries on large, complex claims and provision of technical policy advice.
• Collaborating with Client Directors and broking colleagues in setting and executing on strategies for client renewals.
• Gathering client information to enable renewal negotiations, calculating premiums, binding covers, and preparing invoices and follow-up documentation with clients.
• Liaising and building relationships with insurers and underwriters to achieve optimal renewal outcomes for clients.
• Identifying new business development and growth opportunities within the designated portfolio and designing appropriate servicing solutions to deliver on those opportunities.
• Achieving budgeted revenue for retention, and delivering growth on existing and new business.
• Working with our Client Service Support, Broking, Claims and the wider Aon Global network to deliver optimised outcomes for clients.
• Providing guidance and mentorship to junior colleagues.

How this opportunity is different

We’re a team of authentic and smart individuals focused on providing exceptional value to our clients and our local communities. Meaningful and genuine relationships are at the heart of our business success and we’re proud of our positive impact. The Client Manager has a key role to play in contributing to the strategic direction of the Global & Corporate business.

Here at Aon, you’re always more than just a job title. We encourage and support you to expand your knowledge and grow alongside some of the best people in the business – in Australia and throughout our connected global networks.

Skills and experience that will lead to success

To be successful in this role you will have proven experience and success in a previous role servicing a portfolio of clients, ideally in the large corporate space, and attributes including but not limited to:

• Strong client management, negotiation and relationship building skills with exceptional communication abilities.
• Strong technical understanding of a broad range of insurance products and risk solutions.
• Experience in handling large claims.
• Excellent capabilities in identifying and executing on cross-sell opportunities.
• Experience dealing with local and global insurance market centres including Lloyd’s.
• A high level of understanding of client profitability.
• A keen entrepreneurial spirit and flare for business development.
• Exceptional and pro-active client relationship management capabilities, which includes attracting, retaining and growing clients.
• Demonstrated competency in Microsoft Word, Excel and Power Point products.
• A high degree of resilience and an outcome focused approach.
• Tier 1 qualified (essential).

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.