Public affairs officer

About the Team

The Global Communications team is a nimble group in Enterprise Services and Public Affairs (ESPA) that covers a broad scope of responsibilities, ranging from internal and executive communications and public engagements to quarterly earnings and corporate reputation programs as well as communications that support our lines of business. The nature of the work provides a dynamic environment where members of the team serve as company spokespeople to media, drive engagement with colleagues and develop external and internal digital communications for a global workforce of approximately 200,000 colleagues. Within Citi, the team works with many internal partners, including senior leadership, and regularly coordinates closely with other members of the Enterprise Services and Public Affairs team across the world.

This is a high energy, hardworking team that values colleagues who can anticipate what needs to get done and act accordingly, are quick thinkers and can problem solve matters that arise unexpectedly, are intellectually curious, and who have high professional standards, strong judgment and thoughtful and timely work outputs. We always bring a client service attitude to our work and always strive to be energetic and maintain a good sense of humor.

Role Overview

As Public Affairs Officer for Citi in Argentina, you will shape the corporate narrative, driving engagement with colleagues, and protecting and strengthening Citi's reputation. As part of the Global Communications team, you will lead a comprehensive external and internal communications strategy for the country that ties together Citi’s local priorities and global objectives. The ideal candidate is a thoughtful leader with a deep understanding of the financial services industry, the local general environment and has a proven track record in media relations, social media strategy, crisis management, and executive and internal communications.

This is an opportunity to put your best communications skills and strategic thinking to work and help shape the narrative of the most global bank in one of its most dynamic markets.

Key Responsibilities

• Lead the design and execution of integrated communication strategies that advance Citi's business goals and strengthen its brand across Argentina.
• Act as Citi's primary media contact, building lasting relationships with journalists and editors across local financial and business outlets.
• Secure positive coverage by pitching Citi stories proactively and managing incoming media inquiries.
• Direct the external Public Relations agency relationship, setting priorities and holding the partnership accountable for results.
• Build internal communication strategies that keep employees informed and engaged with company goals and performance.
• Prepare senior executives for external and internal appearances by developing speeches, talking points, and presentation materials.
• Manage Citi's response to crises and sensitive issues, delivering timely and transparent information to protect the company's reputation.
• Create high-quality, compelling content that brings Citi's story to life across external and internal channels.
• Establish key performance indicators (KPIs) and reporting for data-driven strategies and results.
• Build and maintain strong relationships with key internal and external stakeholders.

Required Qualifications & Skills

• 10+ years of experience in corporate communications or public relations, with significant exposure to the financial services industry.
• A bachelor's degree in communications, journalism, public relations, or a related field.
• A track record of leading communications functions within a fast-paced, multinational organization.
• An established network of local contacts across top-tier financial and business media outlets.
• Exceptional writing and storytelling ability in both English and Spanish.
• Experience managing communications through high-stakes crises and complex public issues.
• Strong relationship-building skills, with the ability to build trust, advise and influence senior executives and collaborate across functions and geographies.

Beneficial Skills & Qualifications

• A master's degree in communications, journalism, or a related discipline.
• Prior experience within an institutional bank or similar large financial services organization.

What We Offer

Join a Global Communications team that works at the intersection of senior leadership, media, and more than 200,000 colleagues worldwide, with the scope to shape Citi's reputation on a global stage.

• Lead high-visibility communications work that directly shapes how Citi is perceived in Argentina by key stakeholders.
• Collaborate with communications colleagues across Citi's global network, gaining exposure to international best practices.
• Work in a hybrid model with 3 days in the office and 2 days working remotely, supporting a balanced schedule.
• Access ongoing learning and development opportunities to grow your strategic and leadership capabilities.
• Benefit from resources supporting financial wellbeing, family support, and work-life balance.

Job Family Group:

Communications and External Relations

Job Family:

Corporate Affairs

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.