This is a remote position.

Paradigm is seeking a highly organized operations professional who thrives in fast-moving environments where priorities shift quickly.

This role acts as the central hub for a 65-person production team—managing incoming work, assigning tasks, balancing workloads, solving bottlenecks, and ensuring projects stay on track.

If you’ve worked in operations coordination, workforce planning, project coordination, dispatching, workflow management, scheduling, resource allocation, or high-volume production environments, this could be a strong fit.

Type: 12 Month Contract with potential extension or conversion

Location: Remote, USA (Approved States Only)

Benefits: Medical, dental, vision, life, 401K, PTO, and sick leave

As a Workforce Coordinator, you will:

Assign tasks to team members based on workload, deadlines, and capacity
Monitor project queues and adjust assignments when bottlenecks occur
Track assignments from intake through completion
Provide daily reporting on workload progress and task completion
Monitor estimated hours vs actual hours worked
Help solve staffing and resource allocation challenges
Communicate project timelines and workload updates to internal stakeholders
Escalate technical issues impacting workflow
Partner with operations, project management, and technical teams to keep work moving
Maintain accurate documentation and time tracking

Requirements

Our skills and experience wish list includes:

2+ years of experience in operations coordination, workflow coordination, workforce planning, scheduling, dispatch, project coordination, or similar roles
Experience managing high volumes of tasks or work assignments
Strong Excel skills
Strong communication skills
Experience working with deadlines and shifting priorities
Strong analytical/problem-solving skills
Comfortable working cross-functionally with multiple teams

Nice to Have

Workforce management experience
Resource planning experience
Legal services experience
Claims administration experience
Data operations experience

Benefits

Paradigm offers a competitive benefits package that includes medical, dental, vision, life, 401K, PTO, and sick days.

About Us, Paradigm

Want to love Mondays? It's possible when you love what you do. Paradigm is a staffing solutions firm dedicated to finding the perfect job for candidates. We're connected with some of the most innovative tech companies around, giving our employees that competitive edge needed in today's job market.

Paradigm Information Services does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.