In this role, you will:

Evolve and implement a comprehensive UX strategy for PlanHub product ecosystem
Build and lead a high-performing UX team, fostering a collaborative and innovative environment that supports continuous UX improvements.
Promote human-centered design thinking throughout PlanHub
Become a true ally to your peers in Product Management, Engineering, Marketing and Sales organizations.
Own the UX process: from blue sky research to implementation and beyond
Measure the impact of UX decisions on user behavior and business outcomes, and relentlessly prioritize work based on those measurements.

You should have:

A minimum of 10 years of experience in the field, at least 5 years in a similar strategic level role
Deep understanding of HCD processes, methods, and best practices.
Demonstrated experience fostering outcome-led product development practices
Focus on data-driven experimentation and informed decision-making
Experience leading and building successful design teams
A pulse on best practices and changes in the industry
A high degree of commitment to designing for accessibility
An entrepreneurial spirit and systems thinking skills
The ability to lead and inspire others through example
A focus on creating highly functional and joyful experiences
An openness to constructive criticism as well as the ability to defend your work
Motivation to work in a highly collaborative and multidisciplinary environment

It would be great if you also had:

Experience in construction industry, two-sided marketplaces, or designing a CRM
Experience with atomic design and Figma-based design systems (components, tokens, dev mode, etc.)

What's in it for you:

The opportunity to join PlanHub, named to the 2025 Inc. 5000 list of America’s fastest-growing private companies, marking our fifth consecutive year on the list—a testament to sustained growth and momentum. You can make an immediate impact as PlanHub moves to dominate the industry!

PlanHub Offers:

An awesome culture where you will be empowered, make an impact, and learn a ton.
Open time-off policy.
An excellent benefit package, including medical, dental, vision and life insurance.
401(k)/GRSP plan with a company match

This position will be a remote position within the United States or Canada. Applicants must be authorized to work for any employer within the United States or Canada. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

PlanHub is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws.

PlanHub complies with all applicable laws governing nondiscrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, training, and development.