Office Manager / Administrator

TruBlue of Northwest Mississippi | Remote | Full-Time | Monday–Friday

TruBlue of Northwest Mississippi is part of a nationally recognized home services franchise with over 120 locations across the U.S. We help seniors age in place and support busy families by providing trusted, relationship-based home maintenance and repair. We're locally owned with the backing of a national brand, TruBlue Home Service Ally, and we're growing our DeSoto and Tate County teams.

What You'll Do

Maintain communication with customers via phone, text, and email
Schedule consultations with potential customers for our estimators
Schedule approved jobs according to staff availability
Relay communications clearly between clients, staff, and management
Track hours worked per employee per job and purchases made per job
Assist with invoicing when projects are complete
Support estimators with material location and pricing
Maintain inventory of literature and marketing materials
Help manage social media accounts and email outreach to prospects

Who You Are

Experienced with Microsoft Excel, Word, and CRM platforms
Comfortable and active on social media — Facebook, Nextdoor, and similar platforms
Strong communicator with customers of diverse backgrounds and ages
Able to build and manage an efficient schedule for a growing crew
Calm and adaptable when plans change — last-minute cancellations and call-offs don't rattle you
Basic understanding of business principles including profitability and efficiency
Takes pride in their work and holds themselves to a high standard
Valid driver's license and reliable transportation required
Must be a U.S. citizen and fluent in English

What You'll Get

Competitive pay based on experience
Full-time, 40 hours per week — Monday through Friday
Work from your home office
401(k) with 4% company match after one year
Free TruBlue gear including t-shirts, polos, and company apparel
Strong leadership support
Room to grow with our company

What We Value

Family — we treat every team member like they're part of ours
Integrity — we treat people with respect and expect it in return
Trust — we don't just talk it, we walk it
Quality — our customers will remember how we made them feel

Join Us

If you're highly organized, love working with people, and want to be part of something being built from the ground up — apply today. Our hiring manager will follow up promptly.