The Learning and Development Coordinator role may be based at any location and is eligible for remote work.

Role Overview

At PPC Partners, we believe our people are our competitive advantage. The Learning & Development Coordinator plays a critical role in bringing that belief to life by ensuring our Center for Growth learning and talent systems are accurate, accessible, and easy to use for employees across the enterprise, both in the field and in professional roles.

This role is responsible for the day-to-day administration of the Cornerstone LMS, with additional exposure to the Performance Management, Succession, and Talent Marketplace modules. The CSOD Administrative Coordinator partners closely with Learning & Development, HR, HR Business Partners, and business leaders to support enterprise learning programs, leadership development, compliance, and talent processes.

This is an ideal opportunity for someone new or earlier in their career who is energized by systems and data, and thrives in a fast-paced, growth-oriented environment. We are looking for someone who is driven, innovative, responsive, and acts with urgency, while staying grounded in PPC’s values and commitment to our people.

Responsibilities:

Cornerstone LMS Administration (Primary Focus)

Serve as an entry level administrator for PPC Partners’ Center for Growth (Cornerstone LMS)
Create, configure, and maintain:

Online courses, curricula, and structured learning programs
Instructor-led and virtual instructor-led training (ILT/VILT) sessions
Class rosters, waitlists, cancellations, and completions
Upload, import, and manage learning content, including:

SCORM/AICC files, videos, documents, assessments, and external links

Configure and maintain:

Completion logic, prerequisites, equivalencies, and version control

Support the launch and ongoing maintenance of enterprise programs, including:

Performance Review Cycle
Leadership and professional development programs in the system
Compliance and required training

Assist with testing and configuration as the succession and Talent Marketplace process (future focus areas)
Coordinate the logistics and scheduling of all continued education training programs, workshops, and seminars.
Serve as the primary point of contact for learners, addressing inquiries and providing support through KACE ticketing system.
Serve as the primary point of contact for facilitators and/or site contacts in the organization and planning of a training program.
Collaborate with subject matter experts to ensure the relevance and accuracy of training content.
Support ad-hoc projects within the L&D or HR team as needed.
Coordinate all aspects of program delivery including participant communications, printing, shipping, food and beverage ordering, etc.
Other duties as needed

Reporting, Data & System Accuracy

Ensure learning records and system data are accurate, timely, and audit-ready
Generates basic reporting

Performance Management Module (Future Focus)

Provide administrative support for PPC’s performance review processes
Assist with testing and validation for annual performance review cycles
Respond to employee and leader questions with urgency and clarity
Other duties as needed

User Support & Continuous Improvement

Act as a trusted system support partner for L&D, HR, and HRBPs
Respond to questions and issues with a customer-focused, solution-oriented mindset
Create and maintain:

Work instructions
Job aids
Process documentation to support consistent system use

Other duties as needed

Required Skills, Experience & Qualifications

Proficient in Microsoft Office Suite (Outlook, Teams, Word, PowerPoint, Excel)
Strong technical aptitude and comfort navigating complex systems
Experience working with data and reports
Ability to manage multiple priorities in a fast-paced, growth-focused environment
Strong organizational skills, with an eye for detail and an excellent ability to manage multiple tasks and deadlines.

Preferred Qualifications:

Degree in Human Resources, Education, related field, or related experience, preferred
1+ years of experience in learning and development, training coordination, or a similar role.
1+ years of experience in

Learning systems administration
HRIS or talent systems
Learning & Development operations

Exposure to system implementations, upgrades, or change-management efforts
Familiarization in Learning Management Systems (LMS) and tools – example: Cornerstone OnDemand (CSOD)
Excellent communication and interpersonal skills
Eye for process improvement and optimization
Passion for employee growth and development

Attributes for Success at PPC Partners

Acts with urgency and follows through on commitments
Driven and proactive—takes ownership without waiting to be asked
Innovative and curious, always looking for better ways to serve the business
Detail-oriented, while understanding the broader enterprise impact
Collaborative and approachable, building trust across teams
Service-minded, with a strong focus on employee and leader experience

Living Our Values

At PPC Partners, how we work matters as much as what we deliver. This role is expected to consistently demonstrate alignment with our core values by:

Putting people and safety first
Acting with integrity, accountability, and respect
Collaborating across teams to deliver results
Embracing continuous improvement and growth
Supporting our long-term vision and 2030 strategy

Why This Role Matters

The CSOD Administrative Coordinator helps power PPC Partners’ talent engine. By ensuring our Center for Growth systems run smoothly and scale effectively, this role directly supports our ability to develop leaders, grow internal talent, reduce risk, and create meaningful career opportunities across the enterprise.

PPC Partners is an Equal Opportunity Employer.