Overview

Instructional Designer
Department: People / Talent Development
Reports To: Sr. Manager, Talent Management & Organizational Development
Compensation: $75K - $85K
FLSA Status: Exempt

Background Required

Bachelor’s degree or equivalent. 3-5 years of instructional design or learning experience. Hands-on experience developing eLearning and blended learning programs.

Headline

Sun Auto Tire & Service Network is the fastest growing, top 10 independent tire dealer in the US with 575+ stores operating under multiple brands. We've been nominated as a "Best Place to Work" and are a leading provider of after-market vehicle tires and repair services. We are increasing our footprint rapidly through both organic growth and acquisitions and seek candidates who are looking for a long-term career path and capable of growing into roles of greater responsibility.

Position Summary

The Instructional Designer is responsible for designing and developing engaging, practical, and scalable learning solutions that drive business performance and employee growth across the organization. This role creates high-impact learning experiences—including eLearning, video-based training, blended programs, instructor-led materials, and performance support tools—that enable team members and leaders to build skills, improve execution, and grow into next-level roles. Working closely with Talent Development, Technical Training, HR partners, and Operations leaders, the Instructional Designer translates business needs into learner-centered solutions that are easy to access, easy to apply, and effective in the field.

Key Responsibilities

Learning Design & Content Development

Design and develop end-to-end learning experiences aligned to business priorities and operational needs.
Build engaging eLearning courses using Articulate Storyline and Rise 360.
Create high-quality video-based learning content, including system walkthroughs, process demonstrations, and scenario-based training.
Utilize tools such as Camtasia, Loom, and Vyond to produce instructional and animated video content.
Develop supporting materials including facilitator guides, participant workbooks, job aids, toolkits, and learning pathways.
Apply adult learning principles to ensure content is practical, relevant, and immediately applicable.
Ensure all learning materials are clear, concise, visually engaging, and aligned with brand standards.

Program & Curriculum Support

Support onboarding, leadership development, manager readiness, and technical training programs.
Partner with subject matter experts to simplify complex topics into actionable, easy-to-understand learning.
Contribute to structured learning paths and role-based curricula (e.g., new hire, manager development, technical training).
Maintain consistency and quality across all learning programs.

Learning Technology & Delivery

Build, upload, and manage learning content within the LMS (Cornerstone OnDemand preferred).
Configure curricula, learning objects, and assignments aligned to program design.
Blend self-paced, virtual, instructor-led, and on-the-job learning experiences.
Leverage LMS reporting, learner feedback, and performance data to continuously improve learning effectiveness.

Collaboration & Continuous Improvement

Partner with HR, Talent Acquisition, Operations, and business leaders to identify learning needs and priorities.
Recommend scalable, efficient learning solutions that support a fast-growing, multi-location organization.
Continuously improve content based on learner feedback, business outcomes, and operational performance.
Stay current on instructional design trends, tools, and emerging learning technologies.

Qualifications

Required

Bachelor’s degree or equivalent experience.
3–5 years of instructional design or learning experience.
Hands-on experience developing eLearning and blended learning programs.
Experience using Articulate Storyline and/or Rise 360.
Experience creating instructional video content (screen recordings, walkthroughs, or training videos).
Strong writing, editing, and visual design skills.

Preferred

Experience with Vyond or similar animation tools for scenario-based or explainer videos.
Experience with video editing tools such as Camtasia, Loom, or Adobe Premiere Pro.
Experience working within Cornerstone OnDemand (LMS administration or content deployment).
Experience in frontline, retail, or multi-unit operations environments.
Experience designing leadership, manager, or technical training programs.
Familiarity with tools such as Canva, Adobe Creative Suite, or similar design platforms.

Key Competencies

Instructional design & adult learning expertise.
Multimedia content development (eLearning + video).
Business and operational acumen.
Stakeholder partnership and collaboration.
Clear, practical communication.
Attention to detail and execution quality.
Ability to translate strategy into actionable learning.

Benefits

At Sun Auto we recognize that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs as well as:

Medical, Dental and Vision Insurance
Health Savings Account with Company Contribution
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Employee Discounts
Educational Assistance
Company Paid Life Insurance
Company Paid Short-Term Disability
Long-Term Disability Insurance

Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

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