Position Summary

The Human Resources Manager will lead and execute all HR functions for our U.S. operations, supporting a dynamic workforce that includes corporate staff, sales teams, and language instructors (both in-person and online). This role is responsible for driving HR strategy, ensuring compliance with U.S. labor laws, and fostering a high-performance, inclusive culture aligned with the company’s mission to deliver exceptional language learning experiences.

Key Responsibilities

HR Leadership & Strategy

Partner with senior leadership to align HR initiatives with business objectives, including growth in online and global delivery model
Develop and implement HR policies, programs, and best practices across U.S. operations
Act as a strategic advisor on organizational design, workforce planning, and talent strategy

Talent Acquisition & Onboarding

Oversee full-cycle recruitment for corporate, sales, and instructional roles
Develop scalable hiring processes to support growth in online language delivery
Ensure a seamless onboarding experience for all new hires

Employee Relations & Engagement

Serve as a trusted advisor to managers and employees on performance, conflict resolution, and workplace concerns
Promote a positive, inclusive, and engaging work environment
Lead employee engagement initiatives and retention strategies

Performance Management & Development

Manage performance review processes and ensure alignment with company goals
Partner with leadership to identify training and development needs
Support career pathing, succession planning, and leadership development

Compensation & Benefits

Administer compensation programs, including salary benchmarking and incentive plans (e.g., sales commissions)
Oversee benefits administration and annual renewals
Ensure competitive and compliant compensation practices

Compliance & HR Operations

Ensure compliance with all federal, state, and local employment laws and regulations
Maintain and improve HR systems (e.g., HRIS, payroll platforms like BambooHR or similar)
Oversee employee records, reporting, and HR analytics

Support for Instructional Workforce

Manage HR practices specific to instructors (e.g., part-time, contract, or remote educators)
Ensure compliance with classification (W-2 vs. 1099) and multi-state employment requirements
Support scheduling, engagement, and retention of teaching staff

Qualifications

Bachelor’s degree in Human Resources or related field
5–8+ years of progressive HR experience, including management responsibility
Strong knowledge of U.S. employment law and HR best practices
Experience supporting a distributed or remote workforce (preferred)
Background in education, ed-tech, or service-based organizations (preferred)
HR certification (SHRM-CP, SHRM-SCP, PHR, or SPHR) is a plus

Key Competencies

Strategic thinking and business partnership
Strong interpersonal and communication skills
Ability to manage multiple priorities in a fast-paced environment
High level of integrity and confidentiality
Data-driven decision-making mindset

Why Join Us

Be part of a mission-driven organization focused on global communication and language learning
Support a diverse, international workforce
Opportunity to shape HR strategy in a growing, digitally enabled business

Location

United States (Remote)

Department

Human Resources

Employment Type

Full-Time 40

Minimum Experience

Senior Manager/Supervisor