Overview

Every moment of every day, people all over the world turn to Panasonic to make their lives simpler, more enjoyable, more productive and more secure. Since our founding almost a century ago, we’ve been committed to improving peoples’ lives and making the world a better place–one customer, one business, one innovative leap at a time. Come join our journey!

Responsibilities

Meet the Recruiter: Amber Smallwood

What You'll Get To Do:

The Director of Enterprise Applications is responsible for leading the strategy, delivery, and operational excellence of enterprise application platforms supporting North American business operations, with a core emphasis on large scale ERP transformation and SAP centric environments. This role drives multi year modernization programs, ensures production stability post go live, and partners closely with business leaders to enable standardized, scalable, and cost effective digital capabilities aligned to enterprise strategy.

Customer and Business Mgmt:

Lead end‑to‑end ERP transformation programs, including SAP S/4HANA implementations, upgrades, global template rollouts, and post‑go‑live stabilization
Define and execute ERP roadmaps aligned to enterprise architecture, regional/global standards, and business priorities
Oversee process harmonization, data migration, integrations, testing strategy, and cutover planning
Partner with business leadership to drive business process re‑engineering, standardization, and value realization from ERP investments
Ensure disciplined governance across scope, risk, schedule, and financial performance for ERP programs
Manage internal teams focused on providing business services to sales companies and shared services companies in the region for the Enterprise Applications services.
Identify business opportunities and create a project plan that justifies how IT services will meet strategic objectives and outcomes for internal businesses.
Develop and maintain service level agreements with business partners and manage service levels to support business outcomes.
Measure and communicate key performance metrics for IS services and analyze data to discover opportunities for service improvement.
Drive demand management best practices with clear commitments and defined accountabilities to all stakeholders.

Enterprise Application Strategy & Architecture:

Own the enterprise application strategy and architecture, spanning ERP, finance, supply chain, and integration platforms
Drive simplification and rationalization of application landscapes, reducing technical debt and redundant capabilities
Establish architectural guardrails in partnership with Enterprise Architecture and Global IT
Ensure solutions support scalability, security, compliance, and long‑term operational sustainability
Define global alignment requirements/opportunities with HQ/IT, regions and domains and manage execution.
Identify and execute on AI and automation opportunities in the region driving and business case and ROI

Service Delivery & Operational Excellence:

Lead application management functions for ERP and adjacent platforms, ensuring high availability, performance, and reliability
Responsible for supporting security and risk management policies and processes including controls, audits and applications/SAP security management
Establish and manage service level agreements (SLAs), KPIs, and customer satisfaction metrics
Drive continuous improvement across incident, problem, and demand management processes
Balance innovation with operational stability in complex, multi‑business environments
Budget, track, and allocate IS service costs to align spending with strategic objectives and improve cost transparency.
Drive our managed services strategy providing efficiency, quality, and cost effective services

Vendor Management:

Own strategic partnerships with system integrators, AMS providers, and software vendors
Influence sourcing strategy, contract negotiations, and performance management of external suppliers
Develop and manage operating budgets, transformational capital plans, and total cost of ownership (TCO) models
Drive cost transparency, value optimization, and measurable return on investments

Leadership Change & Stakeholder Management:

Build and lead high‑performing internal teams across program, application, and operational disciplines
Guide organization through significant change, including new operating models and digital ways of working
Communicate effectively with executive leadership, regional stakeholders, and global IT counterparts
Serve as a trusted advisor to senior leaders on enterprise application strategy and risk
Influence people and organizations, including business units and PNA executive management, on issues related to the development of IS solutions.
Enhance talent pipelines and improve team dynamics in a heavily outsources model, including succession planning and talent upskilling.

Qualifications

What You'll Bring:

Education & Experience:

Bachelor’s degree in information systems, business administration, or a related degree; advanced degree preferred
10+ years of experience leading enterprise application teams in complex, global organizations
Proven track record delivering large‑scale ERP transformations, including SAP S/4HANA programs
Deep experience with business process transformation across Finance, Supply Chain, Manufacturing, and Shared Services
Strong background in managing system integrators, AMS vendors, and offshore delivery models
Experience integrating ERP platforms in M&A or divestiture scenarios strongly preferred
Experience in managing budgets and financial expectations
Functional knowledge of SAP
Enterprise architecture experience
Experience with global ERP, CRM and BI enterprise solutions

Competencies:

Enterprise systems thinking with a strong business orientation
ERP transformation leadership and execution discipline
Financial and vendor management acumen
Change leadership and organizational influence
Data‑driven decision making and continuous improvement mindset
Excellent collaboration and executive communication skills
Solid teamwork and interpersonal skills
Skilled in Behavioral Change Management techniques
Empathy, ability to be objective and see things from multiple perspectives

Communications:

Good communication skills with all levels of business and IT
Ability to communicate complex technology initiatives in clear business terms
Comfortable presenting to executive leadership and steering committees
Skilled at influencing without authority across matrixed organizations
Demonstrates empathy, cultural awareness, and stakeholder sensitivity

Other Requirements:

Travel up to 30%

Benefits & Perks - What's In It For You:

Panasonic prioritizes total well-being and offers comprehensive benefits options to support physical, emotional, financial, social, and environmental health:

Health Benefits – Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options.
Voluntary Benefits – Life, accident, critical illness, disability, legal, identity theft, and pet insurance.
Panasonic Retirement Savings & Investment Plan (PRSIP) – 401(k) plan with company matching contributions and immediate vesting.
Paid Time-Off Benefits – Vacation, holidays, personal days, sick leave, volunteer, and parental & caregiver leave.
Educational Assistance – Tuition reimbursement for job-related courses after six months of service.
Health Management and Wellbeing Programs –Lifestyle Spending Account, EAP, virtual health management, chronic condition, neurodiversity, tobacco cessation, substance abuse support, and life stage and fertility resources. Available to eligible employees starting the first day of the month following your start date. Eligibility for each benefit may vary based on employment status, location, and length of service.
Employee Recognition Program - High5 employee recognition and awards platform, quarterly and annual employee recognition
Annual Bonus Program - Opportunity for an annual performance-based bonus.

We Take Opportunity Seriously:

At Panasonic, we are committed to a workplace that genuinely fosters inclusion and belonging. Fairness and Honesty have been part of our core values for more than 100 years and we are proud of our diverse culture as an equal opportunity employer.

The wage range of $200,000 - $250,000 is just one component of Panasonic’s total package. Actual compensation varies depending on the individual’s knowledge, skills, experience, and location. This role may be eligible for discretionary bonuses and incentives.

This role may be eligible for; Car Allowance - Included as part of the compensation package. Long-Term Incentive Plan – As part of the overall compensation package, this role is eligible to receive an annual deferred compensation.

We understand that your career search may look different than others and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience. If you are actively looking or starting to explore new opportunities, send us your application!

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristic protected by law. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation.

Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S.

Thank you for your interest in Panasonic.

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REQ-154526