About Huzzle

At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, and tech platforms across SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a valued, in-house team member.

About the Company

Our client is an award-winning, full-service marketing and events agency delivering bold, results-driven campaigns across brand development, digital marketing, web, corporate events, live marketing, and video production. They combine strategic thinking with high-quality creative execution to help brands stand out and scale effectively.

Role Type: Full-time

Engagement: Independent Contractor

Job Summary

We are seeking a highly proactive and experienced Account Manager to lead client relationships, oversee delivery teams, and drive excellence across all client engagements. This is a senior leadership role for someone who thrives in fast-paced agency environments, excels in communication and organization, and has a deep understanding of digital marketing strategy.

You will serve as the primary point of contact for key accounts, mentor the account management team, and ensure that all projects are delivered on time, on budget, and above expectations.

Key Responsibilities

Client Relationship & Communication

Act as the trusted advisor and main point of contact for key client accounts
Lead weekly client calls, deliver performance reports, and send proactive updates
Maintain a culture of overcommunication—ensuring clarity on timelines, deliverables, and next steps
Manage client expectations and resolve challenges before escalation
Set and enforce communication standards across the account management team

Account Management & Project Oversight

Oversee full lifecycle of client engagements—from onboarding to execution
Develop and manage project plans, timelines, and deliverables
Coordinate cross-functional teams (creative, digital, production, events)
Ensure scopes of work are clear and aligned with client goals
Monitor budgets, track performance, and flag risks early
Lead daily planning (Plan of Attack) and team status updates

Digital Marketing Strategy

Guide strategy across SEO, PPC, social media, email marketing, and content
Review dashboards and campaign performance to ensure KPIs are met
Translate performance data into clear, actionable insights for clients
Collaborate with internal teams to optimize campaigns and drive ROI
Stay ahead of digital trends and bring innovative ideas to clients

Team Leadership & Mentorship

Lead, mentor, and develop the account management team
Establish processes, workflows, and quality standards
Conduct regular performance check-ins and workload management
Foster a culture of ownership, accountability, and proactive problem-solving
Partner with leadership on account growth and upsell opportunities

Strategic & Brand Development

Develop and execute integrated marketing strategies and campaign plans
Support campaign launches, creative briefs, and cross-team collaboration
Ensure brand consistency across all channels and deliverables
Analyze results and share insights to improve future campaigns

5+ years of experience in agency account management (required)

2+ years in a senior or leadership role managing teams

Strong expertise in digital marketing (SEO, PPC, social, email, analytics)

Proven experience managing enterprise or high-value client accounts

Exceptional communication skills (written and verbal)

Highly organized with strong project management capabilities

Experience with tools like Slack, project management platforms, and reporting dashboards

Ability to work in a fast-paced, deadline-driven environment

Bachelor’s degree in Marketing, Business, Communications, or related field (preferred)

Nice-to-Haves

Experience in event marketing, experiential campaigns, or live marketing
Familiarity with creative production workflows (design, video, web)
Background in brand strategy and storytelling
Experience contributing to new business pitches and account growth

🌎 Fully remote leadership role with global client exposure

🚀 Work with an award-winning agency on high-impact campaigns

📈 Leadership growth with direct influence on client success and team performance

🎯 Autonomy and ownership in shaping client services strategy

🤝 Direct placement with a premium international client